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Base Concepts
Strategy
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SWOT
Consumer Behavior
Segmentation
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PLC
Promotion
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CRM
Research
Metrics
Ethical
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All Articles

Base Concepts
Strategy
Environment
SWOT
Consumer Behavior
Segmentation
Product Mix
New Products
PLC
Promotion
Pricing
Services
CRM
Research
Metrics
Ethical
Videos
Career Quiz
All Articles

disconfirmation model of customer satisfaction

By Geoff Fripp / August 12, 2013

Disconfirmation model of Customer Satisfaction

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